These terms apply to this website and to the Personal 7-Day Plan. They are written to be read, not to hide things. If you disagree with any part of them, please do not use the service — and if something seems unfair or unclear, tell me at hi@ai5ai.cc.
Who operates this website
This website and the Personal 7-Day Plan are operated by:
Lianping County Shangping Town Baiyang Health Consulting Studio
No. 8 Kanxia, Dongnan Village, Shangping Town,
Lianping County, Heyuan, Guangdong, China
Email: hi@ai5ai.cc
1. Agreement to these terms
By visiting this website, emailing me, or ordering a Personal 7-Day Plan, you agree to these terms, to the Privacy Policy and to the Refund Policy. Together they form the whole agreement between us. If you do not agree, please do not order.
2. What this service is — and what it is not
The Personal 7-Day Plan is educational wellness guidance. It is based on traditional Chinese medicine (TCM) theory and on the self-observation you provide: a tongue photo and answers to 10 questions about your daily patterns. In return you receive general educational information — foods to add, foods to set aside for a week, acupressure points, and adjustments to sleep and daily routine.
It is not:
- medical care, health advice, or a professional health assessment of any kind;
- a way to find out what condition you may have, or a substitute for seeing a qualified medical professional;
- a source of remedies, herbs to ingest, supplements or any product that is delivered to your door — nothing is delivered by post; the plan arrives by email;
- an emergency service. If you have an urgent or emergency health concern, contact your local emergency services immediately (in the UK: 999, or 111 for urgent non-emergency advice).
Zhongyang is an educational wellness brand, not a clinic, and does not provide care in your country. Everything is shared as educational information about traditional patterns and everyday habits, and every decision about your health remains yours, ideally made together with a qualified medical professional who knows you.
3. Who may use the service
- You must be at least 18 years old. The service is not designed for children or teenagers.
- You must be able to enter into a binding agreement on your own behalf, and pay with a PayPal account or card you are authorised to use.
- You must be ordering for yourself. Please do not send a tongue photo of another person.
4. Your responsibilities
- Give true and accurate information. Your plan is only as useful as the information behind it. Answer the 10 questions honestly and send a recent, clear, well-lit tongue photo of yourself.
- Send only what is asked. No ID documents, no bank details, no full health files. See the Privacy Policy for what is collected and why.
- Use your own judgement. Read every suggestion critically. Skip anything that does not suit you, and check with a qualified medical professional before making changes — especially if you are pregnant, breastfeeding, managing a long-term condition, taking medication, or recovering from anything.
- Do not delay proper help. Nothing in a plan is a reason to postpone, replace or stop care you are already receiving.
- Keep your login and email safe. Your plan is sent to the email address you give me; make sure it is one only you can read.
5. Orders, prices and payment
- Basic Observation — $19 USD. Tongue pattern observation, symptom correlation, and the 7-day food list.
- Full Self-Care Plan (premium) — $49 USD. Everything in Basic, plus three acupressure points, sleep and routine adjustments, a wellness-a guide matched to your answers, and day-7 recheck guidance.
- Prices are in US dollars and are paid through PayPal. There are no hidden fees added by me; your bank or PayPal may apply its own currency conversion.
- Your order is confirmed when PayPal tells me the payment has gone through. I may decline or cancel an order and refund it in full if it looks fraudulent or if the service cannot reasonably be provided.
- I may change prices in the future, but never for an order you have already paid for.
6. What you receive, and when
My commitment: within 48 hours. Once (a) your payment has gone through and (b) I have received your complete submission — your tongue photo and all 10 answers — you will receive your Personal 7-Day Plan by email within 48 hours. If your submission is incomplete, the 48 hours start when the missing part arrives.
- The plan is sent to the email address you provide with your order. Please check your spam folder before assuming it has not arrived.
- If I cannot deliver within 48 hours, I will tell you as soon as I know, give you a new date, and you may cancel for a full refund if that date does not work for you.
- If your plan has not arrived within 48 hours and you have not heard from me, email hi@ai5ai.cc — that is a delivery failure on my side, and it will be fixed or refunded.
- Follow-up questions about your plan are welcome by email, free of charge, for 30 days after delivery. Replies are usually within 1–2 business days.
7. Your content
Your tongue photo and your answers stay yours. By sending them, you give me permission to use them for one purpose only: preparing, reviewing and delivering your plan, and answering your follow-up questions. That permission ends when you ask me to delete them, and I will do so — see the Privacy Policy for how your photo is stored and how to have it deleted. I never publish your photo or your plan, and I never sell your information.
8. Intellectual property
The content I create — the plan documents, the website text, the layout, the graphics and the brand name Zhongyang — belongs to Zhongyang and is protected by copyright. When you buy a plan, you receive a personal, non-transferable, non-exclusive licence to read and use it for yourself and your own household.
You may not:
- resell, sublicense, publish, share publicly or redistribute a plan, in whole or in part;
- present a plan, or a modified version of it, as your own work or as the work of anyone else;
- use my content to build a competing product, or copy the website text, structure or branding;
- scrape, bulk-download or automatically harvest content from this website.
Quoting a short passage with a clear credit and a link back to this website is fine.
9. Acceptable use
Please do not use this website or the service to break the law, to send false or misleading information, to impersonate anyone, to upload material you do not have the right to share, or to interfere with the website's security or availability. I may refuse service, or cancel an order and refund it, if these terms are broken.
10. Educational purpose, and no promised outcome
This is educational information about traditional patterns and everyday habits. TCM pattern observation rests on traditional theory rather than modern clinical evidence, and it has not been evaluated by the FDA or any equivalent regulator in your jurisdiction. No specific result is promised or implied. How you feel afterwards depends on many things that are outside anyone's control, including your own choices, your circumstances and your health. Nothing in a plan is a guarantee, and nothing in it should be relied on as a substitute for professional care.
11. Limitation of liability
To the fullest extent permitted by law, the service and all content are provided "as is" and "as available", without warranties of any kind. I am not liable for indirect, incidental or consequential losses, or for any decision you make after reading educational material. Where liability cannot be excluded, my total liability to you is limited to the amount you actually paid for the plan in question.
Nothing in these terms limits any right you have that cannot be limited by law, including your statutory consumer rights in your own country. Nothing here excludes liability for fraud, or for anything else that the law does not allow to be excluded.
12. Refunds and cancellation
Refunds are governed by the Refund Policy, which forms part of these terms. In short: cancel before your plan is delivered for a full refund; after delivery you have 7 days to request one, provided you have not used the personalized content.
13. Availability and changes to the service
I may improve, change or retire parts of the service, the website or the plan format at any time. I aim to keep the website available, but I do not promise uninterrupted access — hosting, payment and email providers can have outages, and I may need to take the site down for maintenance. If a change means I cannot deliver a plan you have already paid for, you receive a full refund.
14. Changes to these terms
When these terms change, I update the "Last updated" date at the top of the page. The terms that apply to your order are the ones published on the day you paid for it. Continuing to use the website after an update means you accept the revised terms.
15. Governing law and disputes
These terms are governed by the laws of the People's Republic of China, where Zhongyang is based. That said, I would much rather solve a problem than argue about it:
- Email me first at hi@ai5ai.cc with what went wrong and what would fix it. Most issues are settled this way within a couple of days.
- Give it 30 days. If a dispute is not resolved by email within 30 days of your first message, either of us may bring the matter before the competent courts of Guangdong, China.
- Your local rights are untouched. If you are a consumer living elsewhere, you keep any right you have under the mandatory consumer law of your own country, including the right to bring proceedings where you live.
16. Severability and entire agreement
If any part of these terms is found to be unenforceable, the rest stays in force and the unenforceable part is replaced by the closest enforceable wording. These terms, the Privacy Policy and the Refund Policy are the entire agreement between us and replace anything discussed informally before your order.
17. Contact
Anything to ask about these terms, your order or your plan? Email hi@ai5ai.cc — a real person reads every message, normally within 1–2 business days. You can also see the Contact page.